The National Association of Court Management (NACM) conference recently took place in Wisconsin. Mary Dilenschneider, Client Success Manager, decided to kill two birds with one stone. Mary attended the NACM conference to meet various clients who came from different states to attend and then strategically mapped out her 450-mile throughout Wisconsin to visit:
Wisconsin clients were assigned to Mary last fall and this was her first opportunity to meet with them in person. With each visit Mary delivered Avenu goodies, but more importantly, established a genuine connection with her client. “I had met these clients virtually,” shared Mary, “but being face-to-face is invaluable. It allowed me to get to know them in a more relaxed setting and discover if there are any needs that Avenu could assist them with now or in the future.”
Mary experienced an extra bonus during her trip because the City of Wisconsin Rapids was migrating to NewRoads and undergoing training by Avenu’s Finance & Tax Business Unit. This particular visit was perfect timing and the clients undergoing training were very engaged and enthusiastic.
Great job Mary and thank you for representing Avenu so well!