Case Study: Streamlining Payment Processes

Avenu’s Virtual Terminal unified payment collection, managing credit card, cash, and check transactions within a single portal. This streamlined workflow resulted in increased revenue, citizen engagement, and operational efficiency. By offering various payment options, including online and over-the-counter, the town met constituents’ demands for flexible payment choices.

The impact of Avenu’s solution was profound. Lancaster witnessed a surge in credit card payments and online users, reducing delinquent accounts. With increased transparency and access to payment history, citizen engagement with the local government significantly improved.

Avenu’s Virtual Terminal provided the Town of Lancaster with a comprehensive and secure solution, streamlining payment processes and enhancing citizen satisfaction. By efficiently managing transactions and meeting modern technology’s compliance requirements, the town successfully achieved its goals.

Learn how a partnership with Avenu can modernize your payment collection and reconciliation in your jurisdiction.

Town of Lancaster, NH