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Business License Administration and Compliance

For the City of Rolling Hills Estates in California, the adoption of new technology has already paid off with a unique approach to administering and maximizing compliance of business license tax revenues.

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In this episode, we talked with Mike Whitehead, Administrative Services Director and City Treasurer for the City of Rolling Hills Estates in California. We covered:
  • Challenges faced with business license administration and overall compliance
  • Finding solutions tailored to the unique needs and problems cities are facing
  • Responsibilities of staff and the shifting priorities with the use of new technology
  • Cost savings with technology partnerships and client facing portals

This discussion was taken from our show Local Government Insights. If you want to hear more episodes like this one, check us out on Apple, and all your other favorite podcast platforms. Take a moment listen on your favorite platform. We would appreciate your reviews and feedback as we continue to release upcoming episodes.

Webinar: Digital Government Strategies that Lower the Cost of Revenue Management

As the demand for government services increases, maximizing revenue is even more critical. Avenu’s Tax & License Administration and software solutions can help your government get ahead of day-to-day operations while reducing long-term costs.Jeff Downes, the City Manager of Vestavia Hills, Alabama joins us to share how our partnership helped them recover $1.6 million.

Avenu processes more than $1 billion a year in taxes and fees for local governments. We look forward to partnering with your jurisdiction.

CLICK HERE to view the presentation.

Securing revenue on their terms

Avenu Insights & Analytics first partnered with Santa Rosa city leaders in 1991 with a successful run of compliance auditing, discovery, and recovery. When it came time to replace the city’s permitting and planning system in 2012, officials chose Avenu’s unique combination of customized technology and service-led solutions. By building off the needs of Santa Rosa’s citizens, city officials, and customer-first culture, Avenu continues to support the community, recovering millions of dollars in new revenue to date.

Santa Rosa, California