Pace Clients Rave Over Recent In-Person User Group

The Finance & Tax team recently hosted a “Back to Basics” User Group Conference for the PACE clients. PACE is a financial suite of applications that helps small to medium sized local governments to maintain and control their billing, financial records and payroll needs.

The event was held in Charleston, West Virginia and was spearheaded by Randy Spillman and Rick Finklea who led the training sessions for 38 in-person users from 18 client sites in 5 states and another 6 clients who attended virtually. Client Success Managers Susan Gilmore and Mary Dilenschneider were also on-hand with Kimberly Taylor attending virtually to get to know their clients and product at a deeper level.

Clients raved about User Group. In addition to specific remarks about the high knowledge of the presenters (Randy and Rick) and quality of the sessions, clients gave the following feedback on their evaluation forms:

What did you like best about the conference?

  • Loved getting back to the basics
  • Putting a face to a name
  • Getting to meet Rick
  • Client discussions
  • The quick pace
  • Trivia questions
  • Everything in one room
  • Whole learning experience
  • Being able to ask clarifying questions
  • Everything
  • Casual; felt comfortable asking questions
  • Well-organized
  • Good accommodations
  • Variety of topics
  • Knowledge of presenter
  • Learning new things
  • The handouts
  • Breakdown of the information
  • The learning experience
  • Great conference for my staff to attend
  • Meeting the Avenu team
  • Understanding what each report’s purpose is

Kudos to the Avenu Team for doing a GREAT JOB!