Michael Pelfrey

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Solutions
- - Revenue Recovery
    - - Greater revenue begins with greater transparency. Our teams show governments where revenue should be coming from, while helping taxpayers understand and meet their obligations.
      - Featured Case Study
        
        Bessemer, Alabama
      - Creating a “level playing field” for allHow Avenu recovered more than $1.2 million in new revenue
  - Compliance Auditing
    - - Identify and address patterns of noncompliance. Our experts provide comprehensive auditing tailored to your jurisdiction, with services across a broad spectrum of taxes and fees.
      - Compliance Auditing
      - Data & Analytics
      - Misallocation
  - Short Term Rental
    - - How are you addressing Short-Term Rental Compliance in your community?
        
        Through a Full-Service approach, Avenu provides identification, monitoring, compliance, and a revenue administration suite of solutions that maximizes compliance and enhances the constituent experience.
      - Avenu | STR
  - Permitting, License & Tax Solutions
    - - Seamlessly integrate taxpayer data and payment processing into one system. Generate powerful custom reports on both local and statewide taxpayer trends.
      - Avenu | Tax
      - Avenu | Permitting & Licensing
  - Unclaimed Property Solutions
    - - We seamlessly connect property holders and rightful owners with a suite of services and software solutions unmatched nationwide. See greater transparency, efficiency, and record-keeping with Avenu.
      - Annual Compliance
      - Claims
      - HRS Pro
      - Avenu | Connection
      - Unclaimed Securities Custody
  - Administration
    - - More reliable. More efficient. More secure. Avenu’s services and software solutions reduce government costs while improving experiences for employees and citizens.
      - Featured Case Study
        
        Santa Rosa, CA
      - Securing revenue on their termsHow Avenu Insights & Analytics uncovered over $22 million in revenue by putting citizens first.
  - Digital Transformation
    - - Safeguard your community’s history by digitizing all your historical, legal, financial, and administrative records. Avenu’s Digital Processing Services include the digitization of an unlimited number of documents in any format, size, and condition.
  - Finance, HR &
    Property Tax Solutions
    - - Increase operational efficiency, control, compliance, and transparency with leading industry Finance, HR & Property Tax software solutions.
      - Avenu | Valuation Manager
      - Avenu | Valuation Analytics
      - Avenu | Property Tax Manager
      - Avenu | Fund Accounting
  - Justice Solutions
    - - Optimize your court processes with our case and jury solutions. Avenu software and hardware cover all documentation, scheduling, and post-case events, such as payment.
      - Avenu | Court
      - Avenu | Jury
  - Managed Services
    - - Choose from a full suite of secure managed services, including everything from ticketing and helpdesk support to core IT infrastructure design and maintenance.
      - Cybersecurity
      - Library Management
      - Backup & Disaster Recovery
      - IT Project Management
  - Payment Solutions
    - - Offer more ways to pay with Avenu | Payments. Keep up with customer demands by offering a variety of secure payment options, including online, in-person, phone, credit cards, electronic checks, and contactless. Our innovative technology and modern systems make it easy to support all payment types.
      - EB2Gov
      - Virtual Terminal
      - Credit Cards
      - Electronic Checks
  - Pension Administration
    - - Streamline retirement administration with our web-based pension administration system. Includes a self-service employee portal, retirement planning tools, and more.
  - Records Solutions
    - - Upgrade your land, court, and other vital records to a single digital database. Includes document scanning, transcription, redaction, storage, search, archiving, and more.
      - Avenu | Records
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