As technology advances, there comes the strenuous task of updating old documents into the new systems. Without these updates, older documents might become lost in the transition.

COVID tested localities in new in challenging ways. While we are coming out of the pandemic, we can learn from different jurisdictions as we prepare for the future.

When government doesn’t deliver the same level of digital services citizens have come to expect from their private-sector interactions, they lose an opportunity to build trust in their communities.

Local governments are working harder than ever over the last year to manage budget shortfalls. Changes in revenue can impact key services for the community. Accurate forecasting and revenue maximization is key during these uncertain times.

For local governments, moving beyond fear of digitalization is essential to making their products and services more accessible for constituents.

Local governments can fine-tune their budget forecasts by understanding the tremendous impacts that and state and federal programs have had on Sales Tax Revenue over the past year.

For the City of Vestavia Hills, in Alabama, effectively using data was key to navigating the challenges presented by the pandemic.

For the City of Rolling Hills Estates in California, the adoption of new technology has already paid off with a unique approach to administering and maximizing compliance of business license tax revenues.

As the nation begins to recover from the COVID-19 pandemic, jurisdictions across the country are assessing the impacts. Understanding the unique impacts of the pandemic on different revenue streams is key to building accurate forecasts.

With ongoing national conversations about diversity in tech, it is important to remember that, mixed leadership teams perform better simply because they can solve problems more quickly and more creatively than less diverse teams.