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How El Paso identified over 3M in additional Hotel Tax Revenue

The City of El Paso, TX adjusted its approach to Hotel Tax compliance that resulted in the discovery and recovery of over $3M in additional Occupancy Tax Revenue. Today we’re going to discuss what this journey looked like for El Paso, and key takeaways for other jurisdictions.

How Monroe County Executed Its Paperless Initiative

Monroe County was established in 1821 and the amount of papers that was accumulating from the span of 200 years was exponential…leading the County to embark on the Paperless Initiative. Today we’re going to discuss what drove the county to venture towards this initiative and the steps they’re taking to achieve it.

COVID Impact on Tourism Leads to Investment Opportunity

If you work in government in a tourism town, the pandemic was a nightmare come true.

How Florence, Alabama Found Millions in Sales Tax Revenue

With just over 40,000 residents, Florence is Alabama’s 11th largest city. Home to the University of North Alabama, this vibrant and welcoming town also hosts the state’s most popular renaissance festival, held annually each October.

COVID-19 Impact on Kalamazoo County, MI with Thomas Whitener

Thomas Whitener recently unseated a 13-year incumbent in a tight election that was fueled by promises of change and cultural shift that was highly sought after across the county. Thomas is licensed Real Estate Agent, entrepreneur, and former interactive systems and balance designer who is making a big impact on Kalamazoo County. He has built his career on openness and transparency and plans to establish a culture of accountability and fairness to all constituents.

COVID-19 Impact on City of Eastvale, CA: The City That Never Stopped

Bryan Jones was appointed as the City Manager of Eastvale, CA in 2018. Under his leadership the city has risen to new heights and become one of the Top 20 Best Places to Live in the country.

ARPA Key Considerations for State & Local Governments

With the American Rescue Plan Act, state and local governments are seeing opportunities to address some of the challenges they are facing brought on by the pandemic. Learn what this meansyou’re your jurisdiction.

An Essential Task: Taking Records Digital

As technology advances, there comes the strenuous task of updating old documents into the new systems. Without these updates, older documents might become lost in the transition.

COVID-19 Impact on City of Pasadena, CA

COVID tested localities in new in challenging ways. While we are coming out of the pandemic, we can learn from different jurisdictions as we prepare for the future.

Local Governments Today Have an Opportunity to Build Trust: Smarter Digital Transformation is Key

When government doesn’t deliver the same level of digital services citizens have come to expect from their private-sector interactions, they lose an opportunity to build trust in their communities.