IT Service Delivery is common in today’s world and is much like it sounds – the delivery of an IT service to a customer. Done well, Service Delivery brings a business and IT together. The great advantage is that it allows a jurisdiction to focus on what they do best without having to find, train and retain top IT professionals.
The City of El Paso, TX adjusted its approach to Hotel Tax compliance that resulted in the discovery and recovery of over $3M in additional Occupancy Tax Revenue. Today we’re going to discuss what this journey looked like for El Paso, and key takeaways for other jurisdictions.
Avenu is taking an even deeper dive into business license data and sales tax compliance as we partner with G2Lytics, a leading data science provider. G2Lytics uses a patented Artificial Intelligence (AI) and data analytics platform, that complements Avenu’s government revenue data mining and research techniques.
Ransomware attacks are a fact of life these days. In 2018, there were only 55 publicly reported attacks and less than $60k in demanded ransom followed by 2019 with more than 163 ransomware attacks targeting local governments that ended with at least $1.8M paid to cybercriminals.
Did you know that it takes 238 trees to make 1,888 reams of paper which equates to 944,000 pages? Avenu prints 944,000 pages of Index Prints for our customers each year!
For over 20 years, Avenu has been providing IT Managed Services to the Sewerage & Water Board of New Orleans (SWBNO). For this effort, we partner with a Disadvantaged Business Entity and together employ 43 staff members (23 Avenu employees).
Among the $1.9 trillion worth of federal COVID-19 relief in the newly signed American Rescue Plan Act is $350 billion for “Coronavirus State and Local Fiscal Recovery Funds.”
The COVID-19 public health crisis and resulting economic crisis have put state and local governments under unprecedented strain. The American Rescue Plan provides $350 billion in emergency funding to eligible state, local, territorial and Tribal governments to respond to the COVID-19 emergency and bring back jobs.
In our age of digital connectivity, cities and counties across the country must meet the ever-increasing demands of citizens and businesses for efficient and effective digital government. The coronavirus pandemic has only intensified these demands; socially distanced employees and citizens need digital-first services now more than ever, and organizations that lack a robust digital infrastructure are struggling to cope with COVID’s new normal.