By Louis Schiavone Jr., Avenu President & Chief Customer Officer

By Louis Schiavone Jr., Avenu President & Chief Customer Officer

By Paul Colangelo, Avenu CEO

By Keith Ellery, Avenu Justice Solutions Leader

By Kennon Walthall, Avenu Senior Vice President

We learned many things in 2020, but one of the most important lessons is the value of building crisis-resistant government by adopting a digital strategy. As we slowly start returning to a “new normal,” it appears that remote work, virtual conferencing, and a more digital-first economy are all here to stay. Avenu’s Ann Kirkbride explains in her recent op-ed, the importance of having a digital strategy and steps you can take today.

COVID-19 has upset business as usual for the American economy, and businesses have hemorrhaged jobs over the last year to compensate for COVID-19’s impact. But governments are among those that have been hardest hit by the pandemic. State and local governments lost close to 1,000,000 jobs in 2020. Governments need a way to reverse this trend and emerge stronger in 2021.

Governments are rapidly upgrading their digital offerings to meet heightened demand for quality government services during the coronavirus pandemic. This shift to digital presents many opportunities, but it also comes with unique challenges. In particular, governments must build and maintain citizens’ trust in digital government.

In a natural disaster, state and local governments are more important than ever for their constituents. But to prepare for the kind of crisis a natural disaster can bring, governments need a contingency plan.

Millions of Americans are struggling with their personal finances this year. The coronavirus pandemic has hurt small business, limited work opportunities and stretched personal savings to the limit.