Avenu Expands IT Managed Solutions into Citizens Support Arena

The IT Managed Solutions Business Unit is expanding its current realm to include Citizen Support Services and recently welcomed the Georgetown Tennessee Library as a new client. Avenu will be providing library management and community engagement programs that supports open access to information and secure learning environments for citizens.

In today’s world, every facet of the library is tied to IT from managing circulation and collections, programming and outreach, library cards, staffing, patron notification and record management. Avenu’s Chief Librarian, Dana Braccia, has 18 years of library management experience and a Master’s in Library Science.

Under Citizen Support Services, Avenu will provide:

  • Staff supervision, recruitment, training and overall management
  • General library services, card-holder services and user-experience
  • Library technology, software and infrastructure support for staff and public computers
  • Library automation, circulation and Integrated Library System
  • Materials collection selection, acquisition, and management including e-resources
  • Library programming and community outreach
  • Marketing and citizen engagement
  • Strategic planning, service assessments, and grant writing
  • Community partnerships and working with volunteers and Friends of the Library organizations
  • Communication with municipalities and library boards
  • Digitization and historic document preservation

Learn more about Avenu’s Citizen Support Services by contacting Roger.Murphy@avenuinsights.com.